1-800-291-5396
24 hours a day, 7 days a week
24 hours a day, 7 days a week
Frequently Asked Questions
Here are some warranty questions and answers for PGS Grills Website
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We offer warranty on all our products against defects in materials and workmanship. This warranty period starts from the date of purchase.
Our warranty covers manufacturing defects and faults in materials or workmanship. It does not cover damage caused by misuse, neglect, accidents, or unauthorized repairs.
To make a warranty claim, please contact our customer service team at 1-800=291-5396. Provide your order number and details of the issue, and we will guide you through the process.
No, you do not need to register your product for warranty. Your warranty is automatically activated upon purchase.
If your product is out of warranty, you may still be eligible for repair or replacement at a cost. Please contact our customer service team for assistance.
If your product is found to be faulty within the warranty period, we will repair or replace it free of charge. If a repair or replacement is not possible, you may be eligible for a refund.